Refund Policy

Overview

Due to the unique, collective, and long-term nature of TimeTrust's patented retirement solution—based on survivorship pooling and carefully structured investments—TimeTrust is unable to offer refunds after contributions have been committed to your retirement pooling account.

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Why Refunds Are Not Available

 

TimeTrust’s innovative approach is fundamentally different from traditional financial or consumer products:

• Collective Pooling Model:
  Contributions immediately become part of a collective investment and survivorship pool, carefully balanced based on the number, ages, and other actuarial details of subscribers. Individual refunds would disrupt this delicate balance and harm the overall financial stability and expected returns of the entire pool.

• Long-Term Commitment:
  Retirement investments with TimeTrust are designed specifically for long-term growth and protection. Funds are allocated to investments and survivorship distributions based on carefully calculated actuarial models and timelines, making it impossible to liquidate individual accounts early without affecting other subscribers.

• Survivorship-Based Model:
  Your contributions are pooled collectively and payouts are dependent on survivorship over the long term. Early withdrawal of funds undermines the fairness, integrity, and expected outcomes for all participants involved.

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Exceptions & Clarifications

• Initial Cancellation Window:
  Upon initial enrollment, you may have a limited cancellation window clearly stated in your initial enrollment agreement. After this specified initial period, no further cancellations or refunds will be permitted.

• Extraordinary Circumstances:
  While standard refunds are not available, TimeTrust may, at its sole discretion, review extreme hardship or special cases individually. This does not guarantee any exception, and any adjustments remain subject to our internal review processes and considerations of fairness to all other subscribers.

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Transparency Commitment

TimeTrust is committed to transparency and full disclosure. Before enrollment and commitment of any funds, subscribers will be clearly informed about:

• The nature of our survivorship pooling mechanism.

• The long-term commitment required.

• The impossibility of issuing refunds after commitment.

We strongly recommend fully reviewing all documentation, terms, and disclosures prior to enrollment. Please discuss any questions or concerns with our team before making your decision.

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Questions and Support

For further clarification, or if you have any questions about this policy or your contributions, please contact:

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TimeTrust Customer Support
support3@timetrust.com

Phone: +1-415-886-7704

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Thank you for choosing TimeTrust as your partner in securing a stable, rewarding retirement future.